Who handles your enquiry
This website presents RONGJIA’s bamboo products and manufacturing enquiries. For questions about information you submit, contact lia@bamwoodcraft.com.
Information you provide
When you send an enquiry, we receive the information entered in the form, such as your name, email address, company, product interest, quantity, destination and project message. Only provide information needed for the business discussion. Please do not submit payment card information or sensitive personal information.
How the form works
Submitted enquiries are stored in the website’s WordPress database. The website also uses WordPress’s email function to send an enquiry notification to the business contact email. Website hosting and email service providers process the information as needed to operate these services.
How we use the information
We use enquiry details to respond, discuss product requirements, prepare the requested business information and maintain the related conversation. Information may be shared with the people and service providers needed to handle that enquiry. Sending an enquiry does not subscribe you to a marketing newsletter.
Website operation
The hosting service may process technical information, such as an IP address and request details, to deliver and protect the website. WordPress administrative functions may use essential cookies. Links to other websites lead to services with their own privacy practices.
Retention and requests
We retain enquiry records while they are needed for the business relationship and related operational obligations. You can contact the email above to ask what enquiry information we hold, request a correction or ask for deletion. We review requests in light of applicable obligations and may need to confirm that the request relates to your information.